"Winter is reliable, dedicated and eternally upbeat. Organised and diligent, Winter quickly learned technology systems and software that were unfamiliar to her when she first started with [us]. Winter is a hardworking, top-performing professional. She has my highest recommendation, and I am happy to provide more details if you would like additional information."

Najid Iqbal 

Head Team Leader AGS

"I was initially impressed with Winter’s enthusiasm, communication skills and professional demeanour when I hired her. Winter multitasks effectively and is able to handle a high-volume workload, and quickly became her teams “go-to” person for questions.  Her ability to calm angry or frustrated customers (or staff) is unparalleled. During the time Winter reported to me, she consistently demonstrated all of these qualities and more, and I heartily endorse her for any customer facing position."

Of particular value to me as a business owner was Winter’s team player mind-set, ability to work with minimal supervision and unwavering commitment to exceeding customer expectations. I regularly received unsolicited praise from our Customers and visiting staff alike commending Winter’s outstanding level of service, professionalism and upbeat personality. I would hire her back in a minute if she relocates back to the USA."

"I have been consistently impressed by both Winter's attitude towards her work and her performance on the job.
Her interpersonal and communication skills have allowed her to develop productive working relationships with both our clients and our staff."

"Winter is an intelligent, capable, dedicated, and personable young woman. She is always quick on her feet, with sensible reactions in all the circumstances I've seen her in. I feel confident in saying that she is capable of handling any situation with thoughtfulness and maturity. Winter was an asset to Apple. She was always cheerful and willing to assist with any task. In addition, Winter was motivated and interested in learning.

Winter is relocating due to family circumstances, and, unfortunately, we will no longer be lucky enough to have her services. She will be missed and I highly recommend her to any future employer or organization."

"Winter has excellent communication skills, she is extremely organised, reliable and computer literate. She can work independently and is able to follow through to ensure that the job gets done. She is flexible and willing to work on any project that is assigned to her. Winter was quick to volunteer to assist in other areas of company operations, as well. Her performance has proved that she will be a valuable addition to any company."
 

"If her performance in our company is any indication of how she would perform in yours, she would be an extremely positive asset to your company."
 

"Winter is a highly motivated and qualified professional with experience in all aspects of customer support, including quality control, sales, and client relations. Wherever she will go next, I strongly recommend her; she will be an asset to any further academic or professional venue.'" 

David Hamilton 

Apple Inc. Supervisor

David Hamilton 

Apple Inc. Supervisor

Eche Ogwiji 

Team Leader AGS

"During the few months I worked with [Winter] I found her to be one of the most knowledgeable agents, whether in a Mac or Windows environment. She was clearly one of our go-to people (including for me) for technical assistance. In addition, she has some of the best people skills for our entire team. Her performance stats were off the charts (100% customer satisfaction, highest in the division). She will be a considerable asset to any organization she chooses to work with. She has an extraordinary career before her, i am sorry to see her go.

She will be greatly missed."

Dr. Michael Freund  

Senior Research Professor of

Media Communications 

Prof. Dr. Maria Madlberger

Head of the Department of

Business and Management,

Head Editor of Webster Marketing

Matthew Wehman

Technical Services Manager Apple Inc.

Dr. Samia Geldner 

Head of the Department of English

Raymond M. Gagne

President and COO Wireless Dimensions

Dr. Sarah Cormack

Head of the Department of

Art History and Modern Art

Full Recommendations and references available upon request.

 Her passion for creative work was expressed by an appealing visual design for the cover page of the Universities website and marketing material.  She is very extrovert, goal-oriented, and clearly knows what she wants. If her perfonnance in my classes is any indication of how she will succeed, I can definitely recommend her.

Lead Manager at

© 2017 Winter Mraz

Frozen Ink Designs

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